The last piece of converting my website from one hosting service to another was to cancel the old account with the incompetent service. Unfortunately they canceled my domain registration as well. To me, registration and hosting are two different things, but to the new company they are the same.
I got it “fixed” by contacting sales, not technical support. Sales people answer the phone on the first ring, tech support leaves you on hold for an hour. My domain registration is still with the old company, but I have a year to transfer it to someone else.